FAQs for Hybrid Classroom

Teaching Quality 


Q: How will you ensure MQ’s teaching quality in a mixed classroom with students in the physical classroom and online?


Our teachers have been formally coached on how to deliver classes so that all students will feel involved in the lesson. MQ has invested in the necessary hardware to ensure that lesson delivery is not compromised. Hybrid Class arrangements are being practised in international schools as well. 

Q: How will MQ ensure that my child’s learning remains uncompromised in the online classroom?


Similar to Zoom only lessons, teachers will be calling on all students to facilitate classroom engagement. 


In terms of technical support, all teachers are equipped with professional microphones for good audio clarity. External speakers are attached to our computers so that everyone can hear Zoom participants clearly.


Q: Does it make a difference if my child attends lessons physically or online? 


Whether it is a student attending classes physically or online, everyone will be referring to the same lesson content. The technical infrastructure we have put in place ensures that the same content is delivered to your child regardless! ​

Additional Learning Support


Q: What can I do if my child missed out on certain segments due to technical problems?


If your child missed out on parts of the lesson due to technical difficulties, we are happy to arrange for a full replacement lesson for your child online. If that is not possible, we can also arrange for a consultation with a teacher to review the areas that your child missed. We are sorry that we are unable to share recordings of the lesson.

Q: How else can MQ support my child's academic learning, apart from regular weekly classes?


Your child is most welcome to raise questions to his/her teacher or make an appointment to clarify any doubts! Please speak with us at 6974 2008 if you have any concerns about your child’s learning that you would like to raise. Our operating hours are:

MON - FRI: 2.30 pm - 9.30 pm

SAT: 9 am - 6 pm 

SUN: Closed


Safe Management Measures



Q: Is it possible to set up physical barriers in the classroom between students' seats?


We have considered physical dividers for each table. However, this is not feasible as there will be more surface area to wipe down thus increasing contact exposure. Studies have also shown that physical dividers do not reduce the risk of exposure in an air-conditioned room. Instead, each student will receive a complimentary face shield from MetaQuest. Together with a face mask, it will greatly help to reduce the risk of contracting COVID-19 in an enclosed air-conditioned space


Q: Why is MetaQuest not doing misting or surface coating as a preventive measure?


Although marketed extensively by suppliers, applying chemical disinfectant through misting or surface coating may not be as effective as claimed. According to NEA, they have not received any robust scientific evidence to support the effectiveness of auto-misters and surface coatings against coronaviruses, or the long-lasting effect of surface coatings. A wipe-down of surfaces with an effective disinfectant is still recommended. More information on misting and surface coating can be found on NEA’s website.

Q: What safety guidelines will MetaQuest adhere to for physical lessons?


We will practise the following safe management measures as directed by MOH and MOE: 

  • Use of SafeEntry

  • Temperature-taking and visual health checks

  • Wipe-down of classrooms, and shared Science experiment materials and equipment between classes


For more details on how we keep your child safe, please refer to this page.

Worksheet Delivery


Q: Will worksheets still be delivered to me? 

For our Zoom-only students, worksheets will be mailed to those of you who have enrolled for a full term, unless you would prefer to collect them from our centres. Appointments will be required for your visit to enable us to practise crowd control and safe distancing. Please call or email us to make an appointment.


Students attending our Hybrid lessons will have their worksheets passed to them in class. ​

Replacement Lessons


Q: What are your Replacement Lesson policies for the Hybrid Classes?


To minimise cross-contact between groups of students, all replacement lessons will be done via Zoom only. 


With Zoom, we have an expanded number of options for you to select replacement lessons from. For availability of slots, please give us a call and we will assist you.


Q: I have opted for my child to be on Zoom only, can he/she choose to attend physical lessons in certain weeks? 


Certainly! Please notify our centres at least 2 days in advance so that our teams will be able to plan out the seating arrangements for class.

Get in touch now!

+65 6974 2008 • tpy@metaquest.com.sg • SAFRA Toa Payoh, 293 Toa Payoh Lorong 6, #02-03, S319387 

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